Tarsus Technologies dominates Outlook Awards

Tarsus Technologies, the value-add distribution arm of MB Technologies, has demonstrated its commitment to the reseller channel and distribution excellence through its dominance of the recent CRN Outlook Awards. The annual awards recognise channel players for excellence in serving the technology reseller market, and the winners are decided through votes from the resellers.

In total, Tarsus Technologies was named Distributor of the Year in no fewer than five categories of the Outlook Awards, scooping up the awards for international notebooks, international servers, international desktops, peripherals and printers. Despite considerable competition in a market that has come under intense pressure throughout 2002, Tarsus successfully maintained and even exceeded its achievements of the previous year.

The awards rate distributors on a variety of criteria crucial to delivering service and product excellence to the channel, including product knowledge, value-added services, delivery, product availability and ease of doing business. Tarsus performed particularly well in terms of product knowledge, value-added services and delivery criteria.

"These metrics are considered indispensable in the distribution business in order to equip resellers with the right product at the right time," comments Guy Whitcroft, managing director of Tarsus Technologies. He notes that value-added services, such as the capacity to pre-configure hardware such as servers and storage arrays, contributes significantly to the success of the company`s resellers.

Whitcroft says Tarsus Technologies values the support the reseller community has given it throughout 2002, and says the company continually looks for ways of improving the service it offers. "We recognise that it is critical for the success of our industry that we continue to evolve new services and address the ever-changing market needs, working with our customers to ensure that we can jointly make doing IT business as easy as possible," he says.

"While securing accolades for business excellence is always a pleasant undertaking, Tarsus nevertheless values all the feedback that we receive from our channel through events such as CRN`s Outlook Awards. We certainly shall not rest on our laurels, but rather examine those areas from this feedback that we feel we can improve upon, in order to deliver ever improving levels of service, product quality and stock control in an effort to continually improve ourselves and stay at the top of our game," concludes Whitcroft.