JSE-listed Telkom says it will replace the free local data promotion with a "soft cap" for new and existing customers.
Telkom will be upgrading its Internet network from February, which it says is a move "towards optimising customer experience". Both residential and business clients will benefit from this upgrade.
As a result, the free local data promotion will be replaced with a "soft cap" for new and existing customers. Customers reaching their Internet caps will no longer be limited to local data.
Instead, they will also be able to access international sites. "Removing this restriction signifies Telkom's continuous efforts to ensure it meets customer demands," Telkom says in a statement.
Instead of hitting a cap, customers will now have their speeds slowed down and some of their international activity shaped. All data consumed on the soft cap will not be charged for.
Day-to-day activities, such as e-mail, banking and browsing, will be given priority, while lower priority will be given to high-usage applications, such as file sharing and streaming services.
Telkom is offering three options for those wanting to surf at full speed: prepaid top-up via a credit card, post-paid billing on a pay-per-use basis, as well as the option to call in and upgrade.
Prices remain the same for the Do (consumer)and TBiz (business) capped bundles. With regards to the Do Uncapped Offers, Telkom will remove the current daytime speed limitations but these packages will remain shaped.
Business customers will also benefit from the upgrade. TBiz Uncapped will evolve to see greater prioritisation of business traffic, says Telkom.
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