Telkom Business has introduced a new service that links a landline telephone number to multiple phones, including landline and mobile, enabling customers to answer calls from any phone.
Telkom hopes Single Number will help businesses increase their productivity and maximise opportunities. The service features a simultaneous ringing option that enables all connected phones to ring at the same time.
Telkom Business MD Johann Henning says Telkom's business arm recognises that a lot of business happens on the move.
"It is imperative that decision-makers and representatives of the company are always reachable. This solution will allow all employees in an organisation to remain efficient and productive no matter where they are operating."
Telkom notes Single Number allows calls to reach a business even if the landline goes down as a result of cable theft or weather. "Furthermore, the solution can be easily scaled as Telkom customers can add and remove phones at an instant from a self-service portal."
Customers will be charged a once-off activation fee of R30 and a monthly subscription that starts at R99. Calling Single Number will result in normal call charges to a landline for the caller, irrespective if the call is answered on a mobile phone.
Calls to Single Number that are answered by a business on any linked phone within the Telkom network (mobile or landline) are included.
Single Number also links other network operators' mobiles, and calls answered on these phones will result in charges at standard rates.
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