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Teradata Applications CMO launches "Big Data Marketing" book

New book shows businesses how to overcome big data chaos and drive top-line growth through data-driven marketing strategies.

Big Data Marketing by Lisa Arthur
Big Data Marketing by Lisa Arthur

Teradata Corporation (NYSE: TDC), the leading analytic data platforms, applications and services company, recently announced that all profits from global sales of Teradata Applications CMO Lisa Arthur's newly published book, Big Data Marketing, will be donated to The American Red Cross through the company's Teradata CARES programme.

The book was published on 14 October. The announcement was made by Teradata Applications President Darryl McDonald during his keynote speech to more than 4 000 Teradata customers attending the company's annual PARTNERS conference, being held in Dallas in October.

"Lisa is truly an industry thought leader, and this eye-opening book is not just for marketers and CMOs, but for C-suite senior executives and IT leaders too," McDonald said. "This book can help companies start the critical, must-have conversation around how data-driven strategies can benefit the entire enterprise, and how marketing is the best place to begin. And on behalf of Teradata CARES, we are honoured to direct all profits from international sales of Big Data Marketing to The American Red Cross, a longstanding Teradata customer and one of the most outstanding non-profit organisations of all time."

In "Big Data Marketing: Engage Your Customers More Effectively and Drive Value", Arthur tells the story of how The American Red Cross adopted data-driven marketing strategies to strengthen relationships with constituents, improve fundraising efforts, and speed response in times of crisis. This and many other examples are sprinkled through the book.

"Because technology, data, and digital are so critical for how we are operating, marketing and IT at the Red Cross really come together. We think this is going to revolutionise how we market to and interact with the public. If we can use data to get more donations of time, money, and blood, then the Red Cross can do more to support people in need," said Peggy Dyer, CMO, American Red Cross. "We are honoured that profits from Lisa Arthur's book, 'Big Data Marketing', will be shared with The American Red Cross," said Peggy Dyer, CMO, American Red Cross.

In "Big Data Marketing", Arthur draws on more than 30 years of technology industry marketing leadership and her current role as Chief Marketing Officer with Teradata Applications, to provide a common-sense, step-by-step and proven approach to data-driven marketing adoption. It is a priority read for executives, marketers and others who want to tackle big data and use it to improve customer experiences, show revenue impact and demonstrate the value of their own roles. Arthur uses non-technical language, additional downloadable resources, and a healthy dose of humour to help business leaders better understand and master the challenges and opportunities of modern big data marketing.

Readers will discover:
* How marketers can use data to learn what they need to know;
* How to make metrics your business "mantra";
* How to drive value through personalised messaging, and other proven ways to elevate customer experiences;
* The five fundamental components of a successful data-driven marketing strategy;
* Strategies to drive brand relevance and return on marketing investment (ROMI); and
* Approaches to managing marketing spend, a company's largest variable expenditure.

"It's high time to tame the beast and open up the conversation about big data," Arthur urges. "As companies put off formulating plans, data continues to stream in, creating massive tangles of information, processes and applications. Today's business leaders need to confront big data head-on. Yet to do so, they must first have a clear view of the task ahead of them. If you're ready to move your business forward, and bypass all the sensationalism and hype, 'Big Data Marketing' is for you. Let's start the conversation."

Big Data Marketing: Engage Your Customers More Effectively and Drive Value (WILEY; Hardcover & e-book; $30.00 (US); ISBN: 978-1-118-73389-9) is available worldwide via Amazon.com, or wherever books and e-books are sold.

Bytes Universal Systems, a Bytes Technology Group company, is the sole distributor of Teradata in sub-Saharan Africa.

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Bytes Universal Systems

Bytes Universal Systems (BUS), a Bytes Technology Group company, provides business-critical solutions to clients throughout South Africa and Africa. BUS prides itself on its portfolio of specialised IT services, software and solutions and intellectual capital.

World-class solutions developed by BUS include SAMRAS, a fully integrated ERP system tailored for local government, IN.sight business software solutions for the financial services market, and NAVAJO, a biometric management software solution that caters for both physical and logical access control.

BUS is recognised as the South African partner of choice for Oracle end-to-end offerings and cloud-based solutions. It is the sole local distributor of Teradata, a global leader in analytic data platforms, marketing and analytic applications, and consulting services in sub-Saharan Africa.

A number of leading global technology players are represented by BUS, including Oracle, IBM, Wonderware, Tableau, ICCM, InStep, TrakSYS, OSISoft, OpenText, Detica NetReveal, HP and HP Autonomy. www.bytesuniversalsystems.co.za

Teradata

Teradata (NYSE: TDC), a global leader in analytic data platforms, marketing and analytic applications, and consulting services, helps organisations become more competitive by increasing the value of their data and customer relationships. Visit teradata.com for details.

Teradata is recognised as a leader in corporate social responsibility, with listings in the Dow Jones Sustainability Index for 2013, the FTSE4Good Index, the Forbes Global 2000 Leading Companies and the Maplecroft Climate Innovation Index.

The author

As Chief Marketing Officer for Teradata Applications, Lisa Arthur serves as an industry thought-leader driving integrated marketing management (IMM) applications for Teradata Corporation. A 30-year technology industry marketing veteran, Arthur has received numerous awards and is a frequent speaker and prolific writer who masterfully combines a distinctive energy and enthusiasm with her keen depth of knowledge when sharing her thoughts on today's most compelling marketing topics. Arthur's recent honours include the DMNews 2013 "Marketing Hall of Femme", honouring today's top women marketers; the American Business Association's 2012 Gold "Stevie Award" for Marketing Executive of the Year; and in both 2012 and 2011 she was named a "Woman to Watch" by the Sales and Lead Management Association (SLMA). She is also a Trustee with the Marketing Sciences Institute.

American Red Cross

The American Red Cross shelters, feeds and provides emotional support to victims of disasters; supplies about 40% of the nation's blood; teaches skills that save lives; provides international humanitarian aid; and supports military members and their families. The Red Cross is a not-for-profit organisation that depends on volunteers and the generosity of the American public to perform its mission. For more information, please visit redcross.org or visit us on Twitter at @RedCross.

Editorial contacts

Karen Heydenrych
Communikay
(083) 302 9494
karen@communikay.co.za
Patricia Holgate
Bytes Technology Group
(011) 205 7630
Patricia.Holgate@bytes.co.za