In the information-rich age we live in, answers to location-based questions have never been more available — and crucial — to a business’s success. Yet, many of South Africa’s franchises and retailers continue to rely on gut feel or high-level aggregated sales data to guide their decisions on where to open stores and how to optimise their networks. Unfortunately, this approach often leads to lost sales, costly real estate mistakes and missed opportunities for growth, writes Rochelle Mountany, CEO of AfriGIS.
The need for geospatial analysis in trade area decisions is clearer than ever. It’s not just about where your next physical location should be — it’s about understanding how each potential site fits into a broader network of customer behaviours, traffic patterns and market dynamics. The problem is, many businesses still overlook geospatial science as a key component of their growth and development strategy. By failing to leverage this tool, they’re missing a massive opportunity to optimise their operations and customer experience.
Look no further than South Africa’s shifting retail landscape.
Dozens of stores across the country have recently closed. These closures often stem from a combination of factors, including safety issues and inconsistent municipal services. Frequent load-shedding, poor road maintenance and surging crime rates are making certain neighbourhoods unviable for stores that rely on stability and consistent customer flow.
In addition to these environmental challenges, strategic missteps such as failing to correctly identify the customer segment a store is intended to serve have also contributed to closures. These misjudgements highlight the critical importance of understanding not just where customers are today, but where they will be in the future, and how their behaviours and preferences are shaped by their surroundings.
Why geospatial analysis matters
Trade area analysis is more than just about finding a good location for a new store. It applies to any service-based organisation — whether it's a retail chain, a fast food outlet, or a government department. In fact, public services like health clinics face similar challenges to retail networks when it comes to site planning. For instance, the South African government mandates that health clinics be located within a certain travel radius for underserved communities. Yet, often these clinics are located without any real data-backed understanding of future growth patterns, leading to inefficiencies and gaps in service.
In retail, this issue manifests when businesses make location decisions based on outdated assumptions or once-off studies. Planning a store or service location based on static data means you're reacting to the current environment, not anticipating the market’s evolution. This is where geospatial science offers real value — through predictive insights that allow businesses to not just react, but anticipate where future opportunities will emerge.
The predictive power of geospatial science
At the core of effective trade area analysis is the ability to model, forecast and predict future trends. Without integrating geospatial data, businesses are essentially guessing about where future growth will occur. In the retail world, this means failing to plan for shifts in demographics, consumer behaviour, or commercial development in areas that may seem underserved today but will see population or income growth in the coming years.
Geospatial science goes beyond static location analysis. It takes into account factors like local property trends, housing development, consumer behaviour and competitor movements to create dynamic, adaptable models. By overlaying these data points on a map, businesses can identify high-potential locations that align with their strategic goals. This predictive ability can make the difference between opening a store in a saturated area, or identifying an emerging market that could yield higher returns over time.
A systematic, live system for smarter decision-making
The problem with traditional trade area analysis is that it is often treated as a one-off study — conducted for a few months, analysed, and then shelved for years. In contrast, geospatial science, the likes of which is offered by AfriGIS, provides a systematic, live approach to location planning. With a geospatial analysis platform, businesses can continuously monitor and recalibrate their network strategies, ensuring their decisions are always based on up-to-date data.
This kind of approach doesn’t just offer efficiency — it’s a game-changer for resource allocation. For example, if a flagship store isn't performing as expected, businesses can pivot. By understanding the real-time data through a geospatial lens, companies can reposition resources, potentially converting a flagship store into a mid-tier location and identifying the right place for a true flagship site.
By making geospatial analysis a part of your ongoing strategy, businesses can make constant course corrections, rather than waiting five years to realise their initial assumptions were flawed. This proactive, data-driven approach helps ensure your capital expenditures are allocated where they’ll yield the best results.
The cost of missing the geospatial edge
When it comes to large-scale expansions — whether it’s opening hundreds or thousands of new stores — geospatial science is no longer optional. It's an essential tool for ensuring businesses make the right location decisions. Without accurate, predictive modelling, the investment required to roll out new stores or facilities becomes a huge gamble.
A business that attempts to plan for such growth with spreadsheets or basic market research is setting itself up for failure. Geospatial science offers a level of insight and precision that cannot be achieved through traditional methods. It incorporates real-time data, predictive models and customer behaviour patterns to provide a comprehensive, dynamic view of the market landscape. This is a massive competitive advantage, especially in sectors like retail and services, where location is everything.
A more efficient, cost-effective way forward
While implementing geospatial analysis may initially seem like a costly or complex undertaking, the truth is that it offers an incredibly cost-effective solution in the long run. At AfriGIS, we’ve designed geospatial platforms that allow businesses to tap into rich, updated datasets without needing to invest in specialised in-house teams of geospatial scientists. By sourcing, cleaning and spatially enabling datasets, we give businesses the tools they need to make smarter, data-driven decisions without the need for ongoing, expensive consultancy studies.
What’s more, this data is continuously updated, ensuring businesses always have the latest insights at their fingertips. With a platform that integrates both current data and predictive models, businesses can confidently plan for future growth and adapt to changing market conditions without the need for costly, periodic studies.
In an age where location-based decisions are critical to growth, businesses that fail to adopt geospatial science are leaving money on the table. Whether you’re planning the next retail store, healthcare facility, or public service delivery point, ignoring geospatial analysis is a huge missed opportunity.
The ability to predict, analyse and continually adapt your strategy based on dynamic geospatial data isn’t just a nice-to-have — it’s a competitive necessity. By adopting a live, ongoing system for trade area analysis, businesses can make informed, future-proof decisions that drive growth, optimise resources, and reduce costly real estate mistakes. For companies looking to stay ahead of the curve, the time to integrate geospatial science into your planning is now.
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