Generative artificial intelligence will be a transformative force in South Africa’s logistics sector, solving longstanding challenges.
Inspired Testing collaborated with Network Grey, a women-led digital design studio, on the testing and launch of the Bzaar app.
The big-four bank’s multibillion-rand IT refresh programme sees it gain a healthy return on investment, with digitally-active customers hitting the three million mark, says Nedbank.
Trends analyst Dion Chang outlines changing business-customer relationships in his ITWeb CX Summit keynote address.
The partnership brings global retail best practices into South African loyalty rewards programmes.
Black Friday can be chaotic for warehouses, with skyrocketing demand adding intensified pressure and logistical challenges, says Rina Redelinghuys, customer services executive at Cquential.
Despite Amazon.co.za’s lack of product variety and limited advertising, the US e-tailer is forecast to become a “game-changer” in five to 10 years.
Significant progress has been made in stabilising the ERP implementation at the KwaZulu-Natal distribution centre, says the retailer.