Worldwide contracting economies have led to businesses questioning and re-evaluating the value IT brings to the business, and also IT spending (budget) has been under scrutiny for considerable time!
It is no longer acceptable to just "keep the lights on", and "IT cost savings" are simply not enough - there is a limit as to what organisations can save on IT before they face "anorexia" and "IT sunset scenarios" which can become real threat not just to IT but to the whole organisation.
What organisation demand from IT in this new order is to increase or create business value, such as:
* Increased business with customers.
* Providing a better service to customers.
* Have a 360 view of customers.
* Improve competence of their staff.
* Increase staff productivity.
* Reduce financial and legal risks to the organisation.
* Find better ways to preserve company IP and make it available throughout the organisation.
* Benefit from the "mobile" evolution.
* Compliance.
* Reduce operational cost so that budget can be available for value IT.
To achieve those goals one needs to address those issues from various perspectives, there is no "single solution" - no panacea.
However, there are technology platforms such as the Microsoft SharePoint platform and value added services on top of this platform that can provide the "glue" to integrate, to automate, and to get a better ROI from your existing technology investments in your organisation.
There are also solution partners like XContent that have the experience and understanding to lead you a new IT value, and a more productive IT environment.
Its increased contribution to your business is a concerted approach and increased value based on the SharePoint platform that will:
* Automate and Integrate your manual business processes.
* Allow a collaborative approach when creating documentation and IP in your organisation.
* Surfacing relevant data / information in order to enable business decisions and answer customer's questions.
* Respond to customers queries quickly and efficiently.
* Maintain and update important customer records periodically and automatically.
* Simplify and automate your onboarding process.
* Manage your documents according to your governance.
* Enable your sales force with the power of "mobility".
* Provide an electronic "learning environment" to your staff to increase their competency and their value to your customer.
* Enable cost effective business solutions through new technologies such as Office365 and Microsoft AZURE.
Call on XContent today and watch the value of your IT investment grow.
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