The new Open Text Capture Centre release boosts business process automation by adding next-generation document recognition

Issued by Global Research Partners for Open Text

Johannesburg, 26 Jan 2010

Open Text Corporation, a global leader in enterprise content management (ECM), today announced release of Open Text Capture Centre version 4, featuring next-generation document classification and data capture capabilities and deeper integration with the Open Text ECM Suite, giving customers the first end-to-end, fully-integrated solution for automating business transactions.

"With paper documents still making up a large share of an organisation's data, having an automated capture system is key to optimising business processes and lowering costs," commented Johannes Schacht, Product Manager Document Capture Technologies at Open Text.

"By making Capture Centre part of the ECM Suite, we are delivering the industry's first and only complete transactional content management (TCM) offering. This translates into faster deployment, more functionality and greater return on investment for our customers."

Document classification, data capture and data recognition technologies are used anywhere documents, including purchase orders, insurance claims and vendor invoices, among many others - need to be routed and information from paper documents extracted. With Capture Centre 4, automation starts at the point of entry for incoming documents: in the mailroom. This means information in documents gets to intended destinations almost immediately, compared to slow sorting and delivery of documents followed by error-prone manual keying of information into systems.

Thousands of customers as well as original equipment manufacturers (OEMs) currently rely on Open Text's Capture Centre technology. It has been proven to be highly reliable and able to support large-scale operations. With the latest enhancements, it is easier than ever to extract data such as customer numbers or service requests from paper documents and then use that information to automatically launch a business process such as pay an invoice or schedule a service visit.

Competitive offerings often rely on multiple vendors for a complete solution, leaving it up to customers or expensive system integrators to get everything working. In contrast, Open Text delivers fully integrated transactional content management functionality, starting from initial document capture through to robust business process automation and retention functions, all part of the Open Text ECM Suite. What s more, Open Text has close partnerships and deep integrations with leading enterprise software vendors such as SAP, Oracle and Microsoft, ensuring that business processes can span all applications necessary to complete the transactions.

Next-generation document recognition, OCR

Capture Centre 4 (formerly Captaris DOKuStar Capture Suite) includes numerous recognition modules accessible through an easy-to-use client. It provides classification technology that complements the text-based classification approach used by Enterprise Library Services in the Open Text ECM Suite. The Open Text ECM Suite brings together the broad range of content management capabilities organisations need to securely and safely manage all types of enterprise information documents, vital records, Web content, video, images, e-mail, forms and reports across many different enterprise systems and applications.

Industry-leading capture capabilities provided by Capture Centre include machine and hand print recognition with voting character recognition engines, optical character recognition (OCR), intelligent character recognition (ICR), intelligent document recognition (IDR), magnetic ink character recognition (MICR) and other special font recognition, rule-based and learning document classification, adaptive recognition, free form data extraction as well as others. Guided manual data entry is supported by patented Single Click Entry technology. By providing a complete technology package with its own components, Open Text is able to fine-tune the recognition process yielding very high recognition precision.

For further information, please contact Rob Shaw: tel +27 83 626-3811, fax +27 86 646-4178, e-mail rshaw@opentext.com.

Open Text

Open Text, an enterprise software company and leader in enterprise content management, helps organisations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 50 million users in 114 countries. Working with our customers and partners, we bring together leading content experts to help organisations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.

In southern Africa, Open Text's business partners are Accenture, Business Connexion, Datacentrix, IA Systems and SAP Africa; and, its customer base includes organisations from across both the private and public sectors such as Alexander Forbes, Anglo Platinum, BMW, Department of Environmental Affairs and Tourism, Distell, Engen, Exxaro Resources, Mittal Steel, Office of the President, Provincial Government of the Western Cape, SABMiller, Sasol, Telkom SA and Toyota.

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This news release may contain forward-looking statements relating to the success of any of the company's strategic initiatives, the company's growth and profitability prospects, the benefits of the company's products to be realised by customers, the company's position in the market and future opportunities therein, the deployment of Open Text ECM Suite and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. The risks and uncertainties that may affect forward-looking statements include, among others, the failure to develop new products, risks involved in fluctuations in currency exchange rates, delays in purchasing decisions of customers, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the company's customers, demand for the company's products and other risks detailed from time to time in the company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2009. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

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For more information on Open Text, go to: http://www.opentext.com.

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