TIBCO Software, a global leader in integration and analytics, has been recognised as an overall leader in the seventh annual Dresner Advisory Services' Wisdom of Crowds Business Intelligence (BI) Market Study, receiving a perfect "Recommend" score from customer respondents.
With expanded research objectives for 2016, Dresner's vendor performance measurement system ranked TIBCO Spotfire above all other vendors in a number of key areas. TIBCO showed strength in both the customer experience and vendor credibility fields, and was listed as best in class for product robustness/sophistication of technology, scalability, integration with third-party technologies, customisation, and extensibility.
"We're honoured to be leading the BI pack for our ability to innovate, but we're even more pleased to be recognised for the exceptional user experience we provide our customers," said Thomas Been, chief marketing officer, TIBCO. "Our strategy is grounded in our customer relationships and our ability to anticipate their requirements. We designed Spotfire 7.0 and 7.6 to empower our customers in their transitions to digital enterprises. This report validates the progress we've made and it's a message we heard over and over at our TIBCO NOW user conference back in May. We know firsthand how critical analytics is to an organisation trying to make a digital transformation. That's why we're so responsive to real-world operational needs and focused on providing precisely the right tools to drive more value."
Survey results showed that TIBCO's BI report score increased year over year, with key improvements across categories, including sales, value, product, and integrity. Notably, the company was one of a few to achieve a perfect "Recommend" score - outpacing most other industry vendors.
"The Business Intelligence Market Study was designed to provide purchasers and providers of BI technology services with an apples-to-apples comparison of vendor performances, based on the first-hand input of end-users," said Howard Dresner, founder and chief research officer at Dresner Advisory Services. "We offer our congratulations to TIBCO on its achievements this year, especially since this was our largest sampling of the market to date."
The Dresner Advisory Services' Business Intelligence Report was compiled using survey data from 1 524 respondents, who participated in its 2016 Wisdom of Crowds Market Study. Respondents were sources from Dresner's research community of over 3 500 organisations, as well as vendors' customer communities.
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Wisdom of Crowds Research
The Wisdom of Crowds Business Intelligence and Enterprise Planning Market Studies are based on data collected on usage and deployment trends, products and vendors. Enterprise planning and BI software users in all roles and throughout all industries contributed to provide a complete view of realities, plans and perceptions of the market.
Dresner Advisory Services
Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services focuses on creating and sharing thought leadership for business intelligence (BI) and related areas.
TIBCO
TIBCO Software takes businesses to their digital destinations by interconnecting everything in real-time and providing augmented intelligence for everyone, from business users to data scientists. This combination delivers faster answers, better decisions and smarter actions. For nearly 20 years, thousands of businesses around the globe have relied on TIBCO technology to differentiate themselves through compelling customer experiences, optimised assets, and innovative new business models. Learn how TIBCO brings data alive at www.tibco.com.
TIBCO recently hosted nearly 2 000 customers at its annual user conference, TIBCO NOW. To watch keynote presentations from the show, go here. To engage socially, follow on Twitter and LinkedIn and like us on Facebook.
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