Tiscali World Online has formed a partnership with Digital Message Network (DM NET) to bring its subscribers WorldFax, a service that extends the e-mail messaging system by allowing subscribers to send and receive faxes using their e-mail client/inbox.
The service alleviates the need for subscribers to buy fax equipment, offers international and local faxing at local call rates, and charges only for successfully delivered faxes. The service automatically retries and sends a report on all faxes, delivered or not.
"WorldFax provides full fax services for our clients and forms part of our ongoing strategy to offer value-added services and innovative products to our user base," says Natalie Thayer, GM Portal Division at Tiscali World Online.
The service is scalable and allows Tiscali World Online to target its entire spectrum of clients, from home users and smaller home businesses to large organisations looking to cut costs and improve manageability. One of the primary benefits of the system for users is that they only pay for faxes that are successfully sent. This has been enabled by a usage-based billing system developed by Tiscali World Online.
Coupled with tight integration between Tiscali World Online and DM NET, the system enables complete management of billing for the service.
Also very appealing to users are the potential cost savings of the system. Besides faxing only at local call rates, it streamlines the faxing process within organisations through a paperless environment and by keeping staff where they are most productive, at their workstations.
Faxes are guaranteed more privacy and confidentiality, as they can never be left lying around an openly accessible fax machine. Senders do not waste time at the fax machine to receive a transmission report as it is automatically generated and delivered to their inbox, which they can peruse at their leisure.
"One of the most important features is that for companies already investigating the use of e-mail faxing facilities, this service alleviates the capital overhead of installing servers and software with the support overheads that that generates," concludes Thayer.
More information on WorldFax can be found at http://mobile.tiscali.co.za or call 0860 100 893.
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Tiscali World Online is a premier communications company offering Internet and cellular services to home, business and corporate users. In addition, the company operates a popular portal with over 2 million visitors every month. Tiscali World Online is differentiated from other market players by its operational style and solution sets which ensure customer-focused solutions through unique, value-added offerings. These include voice and data connectivity, e-commerce solutions, VPNs, server and application hosting, e-mail solutions, Web site development and hosting, portal advertising and security applications.
Tiscali World Online is a wholly owned subsidiary of leading European Internet service provider (ISP), Milan Stock Exchange-listed Tiscali International. Tiscali International has the largest geographical footprint of any European ISP with local operations in 15 countries and 7.3 million active users. It provides Internet access and a wide variety of content, applications and services to its customers. http://www.worldonline.co.za
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