XACCT Technologies, a provider of intelligent business infrastructure solutions for IP networks, and Version, a South African software development company focused on customer care and billing systems, recently announced a strategic partnership.
Under the agreement, the companies will integrate the XACCTusage platform with Version`s billing and customer care software product suite to provide comprehensive end-to-end billing services and solutions for multi-service carriers.
The alliance between the companies is expected to create a flexible, accurate, usage-based billing solution for IP-based voice, video and data services. As a result, service providers will be able to design and deploy innovative pricing models for a wider variety of IP services based on criteria such as quality of service, variable bandwidth, content and level of service.
"Our strategic association with XACCT will enable us to provide a potent solution for multiple-service carrier networks and to position ourselves as a key player in SA`s burgeoning Internet marketplace," says Sagie Naidoo, CEO of Version.
"Version`s knowledge of the South African service provider market, coupled with our technology platform, uniquely positions it to become the premier solution provider in the region. We look forward to a mutually rewarding relationship with Version," says Eric Gries, president and CEO of XACCT Technologies.
XACCTusage provides a single point of interface between the business/operations support systems (BSS/OSS), such as customer care and billing and the physical network infrastructure, for usage data collection, automated user account provisioning and pre-payment processing.
Its multi-source, multi-layer architecture and business policy-based record synthesis capabilities enable XACCTusage to extract comprehensive usage information from a multitude of network devices from all layers of the network - from the physical layer to the application layer - in real-time.
The information is then synthesized to produce meaningful billing records called XACCT eXtensible Detail Records (XDR). XDRs are analogous to the Call Detail Records (CDRs) generated by the telephone switches. The XDRs are used by the billing applications to create service-specific, usage-based pricing models and bills for a wide variety of IP-based services and applications such as VOIP, video, and VPNs.
By leveraging the end-to-end, automated user account provisioning capabilities of XACCTusage, service providers can implement self-care or self-registration programs and thus lower call centre costs. Automated provisioning also lets service providers benefit from instant service activation and revenue capture.
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