The Outsource Services Division of UCS Technology Services in Cape Town provides strategic, targeted outsource services predominately into retail markets. The Outsource Services Division, managed by Edward Hinchcliffe, grew from leveraging infrastructure, resource and capability across the company to a fully-fledged outsource operation five years ago.
"UCS TS outsource services are geared to ensure that our clients get the best quality of service from our resources at the most economical cost. In the past two years, the operation expanded to include disaster recovery and business continuity." Edward Hinchcliffe, Manager of the UCS TS Hosted and Managed Services Division, explained: "It was natural progression and a necessity for most of our customers to fall in line with governance and risk management."
The Outsource Services Division hosts over 15 large retail operations and one financial services company in the Western Cape. Services and support are driven and backed by a strong local team. UCS TS offer a 24-hour end-to-end solution for retail operations.
UCS TS is the support partner for Argility Retail Solutions; additional services include the hosting, running and managing most of the environments for the retailers. This extends to supporting processes and reporting.
UCS TS offers a business continuity platform that offers an intermediary platform for recovery, and an off-site disaster recovery environment that offers a full restoration of retail operations.
Paul Da Costa, Business Development Manager, continued: "UCS TS focuses on the technical aspects of running and maintaining complex hardware, operating systems and databases. We provide a comprehensive service and economic value when compared to a non-hosted alternative. This enables retailers to focus on trading, and UCS TS to focus on managing the technology on their behalf."
UCS TS Hosted and Managed Services customers include: Taquanta Financial Services, Sportsmans Warehouse, Outdoor Warehouse, Green Cross, YDE, Big Blue, Jam Clothing, Jumbo Clothing, Fashion Fusion, Franco Ceccato, Clothing City, Crazy Plastics Express, Design of Europe, Fashion IQ, Jeep, Lion Park of South Africa, Sneakers, Sissy Boy, Sweets from Heaven, Tokyo, Wellness Warehouse, YE Fashions.
Please contact UCS TS if you would like to join this list of leading retailers. Contact: Paul.DaCosta@ucsts.com.
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