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Uncertainty surrounds JP Morgan outage

Lezette Engelbrecht
By Lezette Engelbrecht, ITWeb online features editor
Johannesburg, 20 Sept 2010

Uncertainty surrounds JP Morgan outage

It will take JPMorgan Chase days, if not weeks, to get to the bottom of what caused a three-day outage of its consumer online system last week, cyber experts say, according to USA Today.

The has issued an apology. Bank officials also have indicated to the Wall Street Journal and the New York Times that they have ruled out an online attack and believe the outage stems from problems with a third-party software vendor.

However, cyber security experts say investigators will have to do a lot of digging to isolate the specific trigger. Given the scale and complexity of the bank's online systems it is much too early to rule out some sort of malicious attack as possibly contributing to the outage, they say.

Integrated mobile banking platform released

Bluepoint Solutions, a provider of remote deposit capture and enterprise content management software technology, and Access Softek , a home banking solutions provider, have partnered to offer community financial institutions a mobile banking application that integrates mobile remote deposit capture capabilities, states Business Wire.

The integration of mobile banking and mobile remote deposit capture into a single application provides a more robust and user-friendly experience for the end-user, the companies say.

“There is no denying the consumer demand for mobile banking services,” said Chris Doner, CEO of Access Softek. “The explosive growth of smartphones makes mobile remote deposit capture the next logical step for banks looking to offer a complete mobile application to account holders.”

No online banking on holy days

Many adherents to Judaism practice Sabbath rituals by recognising a weekly day of rest, which involves abstaining from work, operating a motor vehicle, and using electricity and technology, writes Switched.

Certain orthodox members of the Israeli Cabinet reportedly wish to levy those restrictions on all members of the population by executing a ban on certain online payments and services during the Sabbath and various holy days.

The AP reports: "the interior, health and religious affairs ministries - all controlled by ultra-orthodox parties - plan a holy day payment blackout".

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