CA Africa`s Technical Director, Angela Kriek, said the Unicenter TNG SAP R/3 Option provides end-to-end management of multiple R/3 instances across diverse platforms and distributed operating environments from a single management console.
This, she said, enables IT departments to manage core business processes running on a combination of R/3 and other production software in a holistic manner - regardless of size, configuration or complexity.
"The new release includes significant improvements to scheduling, monitoring and performance," Kriek explained. "For example, SAP has certified Unicenter TNG scheduling capabilities that allow administrators to see all SAP and non-SAP production jobs in a single window. Moreover, dependencies between SAP and non-SAP jobs can be scheduled and tracked. This gives operators a total view of all production processes, allowing for better resource utilisation and more effective load balancing across mixed workloads."
The Unicenter TNG SAP R/3 Option v2.2 also provides important monitoring enhancements that allow end-to-end tracking of processes. Not only can multiple instances residing on a single server be monitored, but multiple distributed instances can be managed centrally as well. There are a number of parameters and Services monitored in order to keep track of the many R/3 processes running across a typical installation including: users logged on, locks, semaphores, background updates, and program (short) dumps.
Managers can also better understand the behaviour of multiple SAP R/3 instances by conducting trend analysis. This provides clients with early warning of Performance anomalies and emerging bottlenecks, allowing administrators to respond proactively to potential problems. Other performance management enhancements include more granular collections of SAP R/3 buffer, memory, call and cache metrics.
The Unicenter TNG SAP R/3 Option includes complete management of R/3 scheduling, event management, performance, back-up, auto-discovery and problem management functions. Critical SAP R/3 systems and sub-systems are seamlessly integrated with enterprise management solutions across multiple disciplines and platforms.
By automatically managing the enterprise computing environment, Unicenter TNG optimises the availability of business-critical services to help reduce the total cost of ownership. Enterprise assets - including the Internet/intranet and even non-IT equipment, like automated teller machines - can be managed based on the business processes they support. Comprehensive and integrated out-of-the-box functionality, an intuitive Real World Interface, and self-learning, predictive neural network Neugent technology make Unicenter TNG easy to deploy and use, resulting in a rapid return on investment that increases over time.
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