Unison this week published its new Web site as part of a move to reposition the company as the leader in the enterprise communications management (ECM) sector in South Africa.
The new site coincides with a brand refresh and the beginning of a six-month release cycle of its new technology stack.
“The communications sector is an exciting and dynamic place to be and the accelerating convergence we are seeing means we need new tools and platforms to monitor and cope with the change,” says Unison Managing Director Sven Vosse.
The pace of change in the sector, the acceleration of mobility, the arrival of the bring your own device (BYOD) market, and the increasing bandwidth has meant that the change has outstripped most businesses' ability to cope with it.
The technology advancements, and more importantly, the behavioural shifts, have outpaced the business processes in most companies to monitor, manage and control these shifts. The new platform allows for full control and management of communications usage within the business, including data, by users from a number of different platforms, devices and in a number of different formats.
“Unison is already the market leader in the telecommunications expense management (TEM) sector in Africa with over 2.5 million handsets under management. This move will enable us to shift and adapt to the new market,” says Unison Strategic Business Development Director Keith Jones.
The move has been 18 months in the making and has involved a redevelopment of the core platform and the writing of a different number of complementary modules. The Unison services offering has been expanded accordingly to ensure customers get full value from their communications platforms and providers.
The new platform will allow for both on-site and hosted deployments. The first and most important module, Unison Mobile, is being launched on 28 June, with subsequent product launches throughout the rest of the calendar year.
Jones says the majority of the new platform will be released before the end of the year. “The new modules will encompass business intelligence, e-mail, productivity, fax and a full Directory Management.
“We believe the platform is first of its kind to market in this region and will position us very strongly against the global players to support our expansion plans into other markets such as the Nordics and the UK,” concludes Jones.
For more information, visit www.unison.co.za.
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Unison
Unison is a total communications management company with 28 years' experience both locally and internationally, with in excess of 11 000 installations globally. It is renowned for its pioneering work in the enterprise communications management industry, continuously developing specialised solutions that help customers track, control and manage their communications costs.
Unison has provided the leading South African businesses the ability to effectively manage their communications infrastructure. It provides the most up-to-date and detailed analysis on how communications technology is and should be utilised within an organisation.
The company has been developing specialised solutions that have helped customers track, control and manage their communications costs. Unison's accreditation and certification with market leaders such as Cisco, Avaya, Microsoft and Siemens ensure seamless integration into both existing and new environments.
Some of the biggest challenges facing ICT managers in current market conditions is managing multiple vendors and understanding the vast range of complex and diverse ways in which communications services are being billed, while simultaneously controlling or reducing costs. Unison's total communications management solutions fulfil the role of a true strategic telecommunications partner with the latest in innovative design and ideas.
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