Unison Communications today announced the creation of a new business unit, Unilytics, managed by Roman Szulc, which will be responsible for the delivery of its consulting management services.
Unilytics Managed Services arises from the culmination of over two decades of focused voice management experience and the competencies derived from this exposure, both internally and at numerous customer sites.
The experience and competencies have latterly been from exposure to Unison's flagship product, Galactrix, a business tool that effectively allows for organisations on an enterprise level to accurately account for, allocate and recover fixed and variable voice expenditure within an organisation.
"In the same way that businesses having been using business intelligence tools for conventional financial analysis purposes, we are now offering a similar capability in the specific area of voice management," commented Roman Szulc, Unison Sales Director.
"For instance, we would hope to provide consolidated financial information, trend analyses and an array of top 20 analyses ie, the 20% of users that have the largest impact on costs relating to an organisation's voice traffic. We also have a strong focus on abuse identification and management of voice infrastructure.
"Most organisations are funding an unreasonable amount of employees' private and excessive consumption and this is a problem, especially given the nature of the South African telecommunications landscape."
Unilytics Consulting Services is intended to complement other activities surrounding a company's voice infrastructure, so very specific questions can be answered regarding that environment. This is achieved, in conjunction with the client, through various auditing, modelling, managing and optimisation initiatives.
"With an organisation's infrastructure becoming increasingly complex, it is becoming even more important that tangible information should be made available to decision-makers. After all, informed decision-making can only be forthcoming through the provision of consistent management information," concluded Szulc.
"Our services, which are infrastructure agnostic, are designed to provide this type of capability." For further information, please contact Roman Szulc: tel 011 797-3002, fax 011 797-3102, e-mail roman@unison.co.za.
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Unison Communications, established in 1983, is the South African industry leader in enterprise call billing and management, unified voice and fax processing solutions. The company develops, sells, implements and maintains world-class systems that are all locally developed. It has representation in the four major regions of South Africa, has installed more than 10 000 individual systems in South African and its neighbouring territories and is the local market leader for high-end call billing platforms. Its substantial customer database of over 8 000 companies/organisations includes most corporate and government entities in southern Africa and over 600 clients from outside the country. Unison is a Proudly South African company.
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