Under the terms of the agreement, Unisys will prote, market, sell and distribute NeuralTech`s software products and services, including CADRE, to end users throughout North America. CADRE, a total dispute management solution, uses NeuralTech`s unique expert system technology, which codifies the Visa/MasterCard Association rules governing dispute resolution.
"Unisys partnerships with leading edge firms like NeuralTech enable us to offer our clients the latest innovative software solutions," said Mark Melillo, Vice President of Sales, North America. "We are pleased to offer CADRE as part of Unisys complete credit card dispute resolution solution, which includes design, implementation, training and integration support of imaging and workflow-based technology."
The agreement furthers the teaming effort between Unisys and NeuralTech. Earlier this year, the companies joined forces to provide Equifax Card Services with a total dispute management solution at Equifax`s headquarters in St. Petersburg, Florida. Unisys delivered and installed all system hardware, implemented its automated workflow solution, then integrated it with a COLD (computer output to laser disk) solution and Equifax TBS credit card system.
"NeuralTech chose to partner with Unisys because of their excellent reputation as a strong, capable integrator," stated John Cramp, President and CEO of NeuralTech. "We feel that the partnership with Unisys can only strengthen our marketing position in the bank card industry. Equipping an industry leading integrator with a powerful product like CADRE will certainly lead to more `win-win` situations for our customers."
"When NeuralTech`s CADRE software is integrated with Unisys InfoImage Folder, we can provide companies with more robust dispute resolution capabilities," said Robert West, Principal of Unisys Enterprise Financial Practice. "With these added capabilities, credit card companies can increase cardholder satisfaction, improve service quality, and strengthen customer retention."
About NeuralTech
NeuralTech, based in Fairfax, Virginia, is a leading provider of strategic intelligent software solutions for the bank card industry. NeuralTech has developed and implemented a suite of products that provide unique solutions within customer and risk management functions in banking. CADRE is an industry-specific, automated dispute resolution system optimized to significantly reduce the cost of operations. SHERLOCK is an Artificial Neural Network (ANN) based predictive model optimized to improve revenue-to-loss ratios for risk management and provide data mining functionality. NeuralTech continues to develop applications that meet the needs of the customer and risk management communities in the financial sector. For further information, please access the NeuralTech web site -- http://www.neuraltech.com.
About Unisys
Unisys (NYSE:UIS) is more than 33,000 employees helping customers in 100 countries apply information technology to solve their business problems. Unisys solutions are based on a broad portfolio of global information services including systems integration, outsourcing, "repeatable" application solutions, consulting, network integration, remote network management, and multivendor maintenance and support, coupled with enterprise-class servers and associated middleware, software and storage. Repeatable solutions are focused on key vertical markets including financial services, transportation, telecommunications, government, publishing and other commercial markets. Headquartered in Blue Bell, Pennsylvania, in the Greater Philadelphia area, Unisys 1997 annual revenue was $6.6 billion. Access the Unisys home page on the World Wide Web - http://www.unisys.com - for further information.
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