Velocity xRM is the newest addition to the velocity group of companies.
xRM is the natural evolution of CRM and is not a technology, but a philosophy. x = anything relationship management.
The solution portfolio to fulfil on the xRM strategy will utilise the Microsoft Dynamics CRM, Microsoft SharePoint, Microsoft Reporting Services and Microsoft Analysis Services product sets to deliver a holistic relationship management solution.
To truly manage a customer relationship well, a company needs to have all aspects of its business under control. The management of relationships across multiple areas such as vendors and employees, over and above the typical customer and sales management, is imperative to achieve true customer loyalty.
"Velocity group sees this as a strategic investment in a sector that has massive opportunity to deliver quality solutions. There will be many synergies across the various velocity group companies' customer bases. We are always looking for opportunities to drive core IT infrastructure sales while at the same time entrenching us strategically within our customers. This is a perfect fit to achieve that task," said Jonathan Kropf, velocity group Managing Director.
Velocity xRM will have immediate delivery capabilities.
Velocity group
Velocity group offers products in the areas of IT infrastructure, software, cellular and technology financing to corporate companies and mobile operators across the continent.
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