Version 1 bags EUR5m in outsourcing deals

Version 1 has secured outsourcing deals valued at a total of EUR5 million, reports SiliconRepublic.

The deals include a claims management implementation for Irish Life & Permanent and an application support and development contract for the Local Government Computer Services Board.

“With most organisations faced with cost-cutting, we saw significant growth in our managed services business as our customers outsourced some, or all, of their IT department in an effort to optimise costs, drive efficiencies and improve performance,” says Version 1 MD Justin Keatinge.

Infosys BPO has released an outsourcing solution in the area of sales support and fulfilment operations, says The Economic Times.

The services include lead qualification, customer profiling, quoting, pricing, service revenue assurance and channel partner support.

The sales and fulfilment practice currently accounts for 20% of Infosys BPO's revenues through outsourcing services offered to client groups.

TelstraClear's proposal to close down call centres in Kapiti and Christchurch is being fought with a Facebook and e-mail campaign, says Kapiti Observer.

Kapiti councillor Lyndy McIntyre sent out an e-mail campaign after a public meeting, followed by Engineering Printing and Manufacturing Union organiser John Kerr stating the union had since set up a Facebook group called 'Stop TelstraClear outsourcing - keep it Kiwi mate!'

"We will not accept you taking jobs from our community, and taking away the great service we currently enjoy, just to add to the TelstraClear bottom line," says McIntyre. Kerr says the key message is that the company's brand is at a potential risk if the proposal goes through.