As computer viruses, adware, spam and Internet pop-ups become increasingly prevalent, more users are accepting their home PCs need servicing, says Dial-A-Nerd MD Colin Thornton.
"We`ve seen huge increases in adware-type problems such as spam or Internet pop-ups, and the number of computers per household is increasing."
Thornton adds that many home users feel too intimidated to seek help from technical experts when they need help with their PCs.
However, he says Dial-A-Nerd is making a name for itself as a client-friendly home PC service. Its team will do everything from repairing PCs and removing viruses, to helping people download music onto their iPods and other entertainment gadgets, he adds.
"The rapid growth of Dial-A-Nerd proves there`s a demand for properly trained technicians to be able to translate computer-speak into plain English - and fix problems at a low cost in people`s homes."
The company has an annual turnover of about R15 million and employs 47 trained people nationwide.
'Since 1998, we have doubled our annual turnover and we have about 3 500 clients in Johannesburg and Cape Town on our database, and we`re doing a lot of wireless network jobs too."
Thornton says the company also has a Network-Nerds division that caters to big organisations. "We are already doing business with big corporates such as JP Morgan, Mvelaphanda Resources and Allianz Insurance."
Dial-A-Nerd has offices in Parkhurst and Greenside in Johannesburg, Woodstock, Durbanville and Tokai in Cape Town and will open branches in other major cities soon.
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