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Vodacom 'working' on outage

Staff Writer
By Staff Writer, ITWeb
Johannesburg, 30 Jun 2011

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The company says in a statement issued early this afternoon that it is “currently experiencing network issues in some areas”.

Vodacom could not indicate which areas, or how many customers were affected by the outage. However, complaints from customers are being logged through social media channel Twitter, as well as on the HelloPeter Web site.

This is the second network outage the company has experienced in about a month-and-a-half.

On 20 May, Vodacom said it had experienced a cable break, which disrupted Vodacom's network over a large part of Gauteng in the early morning.

By mid-morning, services were being restored, although the network was congested due to the break.

Vodacom has been upgrading its network and now has 4 290 3G towers, with plans to add another 1 000 this financial year.

The cellular operator has also upgraded around 2 000 base stations in major cities in SA to allow for speeds of up to 43.2Mbps. The towers now operate at double the previous speed.

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