Ericsson has signed a three-year managed services agreement with Vodafone Egypt, to deliver network field maintenance services and improve the quality of its network in the greater Cairo area.
Vodafone Egypt is the largest mobile phone company in Egypt in terms of active subscribers. It was launched in 1998 under its former name Click GSM. It covers various voice and data exchange services, as well as 3G, ADSL and broadband Internet services.
The company's recently appointed CEO, Ahmed Essam, recently revealed that the company will invest $1.3 billion into network improvements.
In a press statement, Vodafone Egypt and Ericsson say the agreement is the first of its kind for Vodafone Egypt, which has chosen to outsource its network field services and enhance the quality of its network in an effort to bring the latest services to Vodafone subscribers.
"Ericsson has proved to be a steadfast partner throughout our years of partnership," Osama Said, chief technical officer at Vodafone Egypt, says. "With this agreement, we aim to achieve world class network quality with the most innovative solutions that best serve our customers' needs."
With more than 36.3 million customers subscribed to its services, Vodafone Egypt's newest partnership with Ericsson will see the company support the National ICT Strategy.
Vodafone Egypt says it will improve the quality of its network in the greater Cairo area using Ericsson's technologies and innovations to achieve operational efficiency and boost network availability.
"Globally, Ericsson has signed more than 300 managed services contracts in more than 100 countries," says Rafiah Ibrahim, head of Ericsson Region Middle East.
"By offering managed services to Vodafone Egypt, we aim to improve Vodafone's network availability and quality through the use of our innovative technologies, enabling the Egyptian community to advance into the Networked Society future where everything that can benefit from connectivity will be connected. It is our privilege to handle this project for Vodafone Egypt."
Ericsson Egypt is Vodafone Egypt's incumbent supplier and initial turnkey provider, with a partnership that dates back to 1998.
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