Watson Marlow Bredel is the world's largest manufacturer of pumps. The company has, through selective acquisition, innovative product development, and geographical expansion, grown rapidly.
When Watson Marlow recently opened a South African operation, it awarded the provision of a turnkey solution to SIS. The solution saw SIS source, supply, support and project manage the company's IT requirements from the ground up.
SIS supplied all the hardware needed for the desktop and network environment, server and desktop software, and line of business applications. An integrated payroll and HR suite was also implemented to provide a comprehensive but easy-to-use system in line with legislative and statutory requirements.
In addition, customer relationship management software was implemented in alignment with the group's international standard, and full training was provided on all applications.
The solution is supported with a maintenance agreement, and ERP consultants and specialist sub-contractors were managed by SIS to ensure the full solution was provided through a single point of contact and responsibility.
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The SIS Group provides aggregated business solutions based on a standard application framework with flexible delivery mechanisms. The service set is structured to give clients access to enabling technology and services, and the ability to migrate along the business framework to accommodate growth through the full business lifecycle.
The three subsidiary companies operate autonomously, providing specialised yet complementary business services to the marketplace. These subsidiaries collaborate where required to ensure clients seamless access to group-wide services.
* SIS: General business consulting and Implementation services;
* One Turn: Framework of Hosted enterprise applications offered to the client base on a pay-per-use basis through a partner network;
* COSIS: Specialist outsource provider of BPO, shared services and managed services.
Solutions are based on a common framework of applications comprising ERP, payroll and HR, business intelligence, CRM, knowledge management, performance management and balanced scorecard.
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