For the first time, IT departments can quickly identify, quantify and resolve problems that arise within specific servers, ISPs and routers on a corporate`s network. This follows the release by Mercury Interactive of Topaz 3.0, a suite of Web performance monitoring solutions that provides an early warning of performance degradation by correlating performance data back to the root cause both inside and outside the firewall.
Topaz 3.0 can shorten the time required to restore a Web site to its peak performance by helping IT managers minimise the business impact of potential performance problems and maintain the best possible user experience.
"Leveraging technology from the company`s October 1999 acquisition of Conduct Software Technologies, Topaz 3.0 introduces a new non-intrusive, centrally located network monitoring solution, Topaz Prism, that captures and analyses every single request made to a Web server from all users, from all locations, all the time," explains Graeme Allcock, Mercury Interactive sales manager.
The product also introduces custom monitors that collect Web and application server information for Alaire, Ariba, BEA, Blue Martini, Broadvision, IBM WebSphere and others.
"Topaz Prism is a powerful addition to our Web performance management product line," he continues. "It is the only solution that correlates information from all key infrastructures layers; presentation, application, servers and network components, making it an indispensable tool for Web operations managers who want to deliver Web sites with outstanding user experience and reliability."
Topaz Prism simplifies Web site monitoring while providing in-depth information about performance problems without adding additional software or agents to the Web site. It is installed next to the Web server infrastructure, so that it can "listen" to every request sent to the Web server from any ISP or user`s location. With Topaz Prism`s WebTrace technology, IT managers can now provide a breakdown of end-to-end network time by "segment" and pinpoint performance problems on the network and Internet. Being able to capture all requests enables IT managers to identify slow segments, faulty routers and ISP peering problems, and arms them with the data needed to ensure service level agreements (SLAs) are enforced.
Designed to handle very large volumes of traffic, Topaz Prism traces real-time requests from the client to the server and collects the Web transaction data, analyses the data in real time and generates a series of online reports that include both high-level overviews and the ability to drill down into greater detail.
In addition to alerting IT to end-user performance problems, Topaz 3.0 collects information from resources on Web servers, application servers and database servers. It also introduces new custom server monitors that collect application specific information for Web servers such as Microsoft IIS, Apache and Netscape; application servers such as Allaire, Coldfusion, Ariba, Blue Martini, Broadvision, IBM Websphere, SilverStream and Microsoft ASP; and database servers such as Microsoft SQL server and Oracle.
Topaz 3.0 collects information from both the end-user presentation layer and system resources and correlates end-user performance problems to an application specific resource problem shortening the time for performance resolution.
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