Westcon-Comstor South Africa, Extreme Networks to bolster local partner, customer activity

Putting the focus on superior customer service for end-user customers.

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Westcon-Comstor, the fast-growing South African value-added distributor, is working with partner Extreme Networks to elevate the local partner and reseller experience across the region, focusing on superior customer service for end-user customers. Westcon-Comstor has been one of Extreme Networks' most successful distribution partners worldwide for many years and is now looking to build on that legacy in the southern African region.

The local partnership between Westcon-Comstor and Extreme Networks builds on an established global partnership between the companies. It brings local resources, capabilities and distribution support to customers in southern Africa. Through the partnership, the companies are working with local channel partners to build their internal capabilities, streamline quoting and product fulfilment, and assist with growing market opportunities for partners.

“Extreme Networks is not just a leader in cloud networking, but also delivers proven and robust wired and wireless networking infrastructure solutions, ideal for companies looking for secure, agile, manageable and scalable networks to meet growing demand,” says Michelle Vollet, Channel Manager for Extreme Networks, Westcon-Comstor Sub-Saharan Africa. "Building on our global partnership with a focus on meeting local challenges head-on, we are working with Extreme to elevate the partner experience within our region."

A notable global leader in cloud networking, Extreme Networks was named a Gartner Peer Insights Customers' Choice for Enterprise Wired and Wireless LAN Infrastructure for the sixth consecutive year in 2023. Extreme delivers end-to-end networking solutions that help companies monetise new services, improve customer experiences and drive better business outcomes. Its solutions are designed to make network management as easy as possible even in complex environments that span data centre, branch and campus environments, enabling organisations to take advantage of powerful solutions built on the latest innovations like machine learning, AIOps and digital twin, as well as better support connected technology, devices and applications, boosting productivity and growth.

Beyond a traditional distributor, Westcon-Comstor offers Extreme Networks resellers in southern Africa a host of digital touch points and experiences, including access to PartnerCentral, its multivendor marketplace where partners can configure, quote and order complex hybrid solutions – software, hardware and services. Other benefits include access to the local Westcon-Comstor Academy, professional services and pre-and post-sales support.

Further evidence of the global success of this partnership is that in 2022, Westcon-Comstor was recognised as “International Distributor of the Year 2022” by Extreme Networks at its global sales and partner conference. The award recognised the outstanding performance of Westcon-Comstor in expanding its market-leading network and infrastructure solutions and developing the international partner network.

"We are entering an exciting time in our local partnership and look forward to taking local partners along with us on this journey. We are gearing up to be the one-stop Extreme Networks distributor in Africa," ends Vollet.