IT and communications systems distributor Comztek`s focus on providing quality services to the channel won it place among the most innovative IT companies to watch in 2004.
It has lived up to its expectations and has been awarded the Distributor of the Year (2004) Award for Microsoft, 3Com and Symantec, among others.
Most recently Comztek was awarded three first places at the annual CRN Distributor of the Year Outlook Awards. The accolades were presented to Comztek at the gala event held on 9 December 2004.
Comztek won the CRN Outlook Awards in the networking software, networking LAN and the newly introduced IP telephony categories. This is the third consecutive year that Comztek has stamped its dominance on the networking software and networking LAN sectors.
Comztek was also awarded runner-up honours for business software suite, network WAN, as well as security management software and security management hardware.
"We wish to thank the reseller community that participated in the nomination process for their vote of confidence in us. Without their support, we would not be the company we are. These awards underscore the commitment we have made to our resellers and their customers` business," says Paul Conradie, managing director of Comztek.
"We have always regarded customer satisfaction as more than a marketing phrase. It`s a strategic imperative in an industry as competitive as ours. We have a dedicated, expert team of product managers. Our experience at Comztek is that these are the people who are in the best position to judge future demand for product. They know and understand their industry and are aware of developments that could impact it," he says.
"We continuously identify developments across all technology sectors and evaluate which are most likely to complement or impact negatively on our core business of networking.
"Telecommunications is one area which provides a natural extension to our focus on networking - we set up a specialist telecommunications division. Now resellers can tap in to our skills and products to deliver telecommunications solutions to their customers.
"We know that a reliable networking infrastructure plays a pivotal role in any corporate communications system, particularly now that IP telephony services are becoming increasingly accepted - this is where we remain focused into the future."
Comztek also provides resellers with full backup stock and test laboratory facilities, which is made available through customised SLAs through Comztek`s Technical Services division.
"And they have access to skills training and proof of concept testing. Our in-house testing facilities allow for products to be tested in a live working environment, which means resellers can demonstrate that their solutions are indeed deliverable," Conradie explains.
"In effect, the technical services centre provides resellers with the support of a recognised and technically competent systems distributor," he says.
The 2004 CRN Outlook Awards were more representative than ever before, with 76 categories (the most ever) and a larger participant base from companies of all sizes.
"While we are naturally very proud of our achievements at the Outlook Awards, we will continue striving for higher standards by providing our resellers with world-class products, industry standard technical service and product support, as well as training and after-sales service excellence," he concludes.
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