Woolworths signs CredITMentor contract with PIC Solutions

Woolworths Financial Services has expanded its relationship with PIC Solutions through a CredITMentor contract.

Woolworths Financial Services is the financial services division of Woolworths, a major South African home, food and clothing retailer, with more than 200 stores countrywide.

Since 1993, Woolworths Financial Services has been providing credit through its flagship private label in-store Woolworths card that allows consumers to purchase Woolworths goods and services on credit.

Today, Woolworths Financial Services provides credit to over 1 million consumers through financial services products covering personal loans, Visa credit cards and in-store cards.

The CredITMentor Service enables Woolworths Financial Services to `reserve` a specified number of systems support hours, under the contract period. Woolworths Financial Services can then make use of the support as and when it is most required. This allows for the optimum allocation of specialist PIC Solutions resources for the development and implementation of credit and customer relationship management systems.

Samuel Ngumeni, Head of Financial Services at Woolworths, states: "We have identified a number of initiatives that we want to progress this year. This expanded CredITMentor consulting contract enables us to use dedicated expertise from PIC Solutions in the most cost-effective and flexible manner."

Mike Crawley, Director of Software Services at PIC Solutions, adds: "PIC Solutions has worked with Woolworths Financial Services for a number of years, gaining an intimate understanding of the company`s goals, dynamics and systems. We are pleased that Woolworths Financial Services has recognised the expertise that PIC Solutions brings to their business and we look forward to adding value in the next year going forward."