Businesses are requiring higher levels of automation says Access Accounting with the launch of its new Access Task Server solution.
Access Task Server is a completely automated information management system. It can be used to collate and distribute key business data (to staff, customers and suppliers), to generate work requests, and to initiate any number of automated sub-routines.
At the core of the system are configurable templates, used to monitor events within the accounts database. The information obtained by these templates can then be used to trigger an action. Any data field can be flagged for monitoring and the rules for prompting an Action are completely flexible. For example, a template can be set up to check every customers outstanding balance, at one-minute intervals, if required. When balances change in line with pre-determined guidelines (ie go over certain limits) then Actions are automatically activated.
Actions available
E-mail - Send the monitored data to any number of internal or external recipients. SMS (Short Message Service) - Send data to any SMS compatible hardware, including mobile telephones.
Publish to Outlook/Exchange - Publish data to Microsoft Outlook, where it can then be viewed by anyone with authorised access.
The benefits are enormous, not least with improvements in efficiency and customer service.
With Access Task Server, one template can be used to generate an action - so the possibilities are almost endless. For example, an E-mail Action could be used to notify internal staff that a given customer has exceeded its credit limit (while an SMS Action is sent to the account manager`s mobile) - all with no user intervention.
"Businesses today are demanding ever higher levels of automation. Task Server now offers Access users a system providing electronic information flow to a highly sophisticated standard, commented Paul Marketos, MD of Asyst International SA. "Data automation is a primary route to streamlined administration and increased profitability."
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