Dr Michael Hammer, co-author of the best-selling book "Re-engineering the corporation" and professor at MIT's Sloan School of Management, is scheduled to speak at this year's third annual Business Process Management (BPM) Congress at Gallagher Estate in Johannesburg from 11 to 14 September.
Dr Hammer, once named by Time Magazine as one of America's 25 most influential individuals, is widely known for his research and teachings on how to transform business operations. His presentation on harnessing the power of processes will address challenges, misconceptions and steps businesses need to take to realise the benefits of BPM. He uses practical examples from a wide range of industries to illustrate his teachings.
Other highlights of this year's congress include demonstrations of how businesses derive value from BPM solutions, with practical insights from existing customers. Global 360 will host a half-day workshop on optimisation and Emerge Africa, its master reseller in Africa, will partake in the panel discussion after Dr Hammer's presentation.
User presentations by the Development Bank of Southern Africa, Sun International, Eskom, MTN, Department of Labour and MultiChoice will focus on:
* How to defeat the common barriers to a successful BPM implementation;
* Implementing a process culture;
* Challenges and benefits associated with enterprise-wide BPM; and
* Changing company direction by exploiting the real value of BPM.
The congress will also include practical workshops, presentations by experienced practitioners and a full day management training session. Businesses interested in attending can register and find out more at www.iqpc.co.za.
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Emerge Africa is Global 360's master value-added reseller (VAR) in Africa. Its leaders have a long relationship with Global 360 and many years' experience with the company's products.
Global 360 is a leading provider of business process management and optimisation solutions for global 2000 organisations. With over two decades of experience, Global 360 provides organisations with a competitive-edge by automating, measuring and improving resource-intensive business processes across different communities, including customers, employees and partners.
Global 360 provides organisations with the insight to make informed business decisions and the flexibility to quickly adapt to changing market needs through real-time metrics that ensure business objectives and customer commitments are managed effectively. Building on its strength in financial services, government and insurance, Global 360 empowers sites for more than 5 000 installations in 134 countries.
Global 360, Inc is headquartered in Texas with operations in North America, Europe, Africa and the Pacific Rim. For more information about Global 360's BPM solutions, visit the company Web site at www.global360.com.
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