Xerox in Leaders' Quadrant of 2011 Managed Print Services report

Xerox Corporation has been placed by Gartner in the Leaders' Quadrant of the 2011 Magic Quadrant for Managed Print Services (MPS) Worldwide.

The Magic Quadrant is a proprietary research tool developed by Gartner that offers visual snapshots of a market's direction, maturity and participants, and evaluates companies on completeness of vision and ability to execute.

Still the market leader in MPS, Xerox continues to save businesses of all sizes up to 30% of operating costs, with new features such as print governance - automated guidelines that direct users to the most cost-effective, energy-efficient option. By adding business process and IT outsourcing services from ACS, A Xerox Company, and working with partners like Cisco, Xerox is helping customers use MPS as a way to simplify print and IT management.

Xerox is distributed in 26 African countries by Bytes Document Solutions, a company in Bytes Technology Group, wholly owned-by JSE-listed Altron.

“We believe Xerox maintains its leadership position in MPS by understanding what our customers need most - from supporting the mobile workforce, to a simplified approach for small businesses,” says Mari Powell, national sales manager at Bytes Document Solutions.

“We're racing ahead of our competition because we continue to innovate on behalf of our clients, providing technology and services that not only save time and money, but also add incremental value to their real business.”

Xerox earns customer confidence using Lean Six Sigma-based assessments to evaluate daily work processes and design MPS strategies that guarantee significant cost savings based on specific data and observations. Xerox also extends its offering to small and mid-sized businesses via the company's global network of channel partners, which build their own branded MPS programme for clients with Xerox support and training.

“In South Africa, we continue to lead the market for MPS,” adds Powell. “We count all four major banks, most universities and many other large corporations among our clients in this space.”