Xerox leads the global document management services market, according to analyst firm NelsonHall, in its Document Management Market Forecast: 2009-2013 study.
In addition to being named the overall global leader in document management services, Xerox tops the individual lists for each major region, including North America, Europe, the Middle East and Africa, Latin America and Asia Pacific.
“The global document management market is predicted to increase to more than $45 billion by 2013,” says Rachael Stormonth, senior VP at NelsonHall. “Xerox's strength in document management is a significant force in this growing market and by revenue it is the market leader.”
NelsonHall, a specialist business process outsourcing (BPO) analyst firm, tracks worldwide and regional BPO activity. The document management services study covers managed print services (MPS), inbound document services, outbound transactional services and outbound print management services.
As the world's leading enterprise for business process and document management, Xerox helps companies optimise their printing infrastructure with MPS, and streamlines their communication and business processes to grow revenue, reduce costs and operate more efficiently.
“From reducing costs to retaining customers, a well executed document management strategy can help organisations tackle business priorities,” says Grant Long, software manager of Xerox Global Services at Bytes Document Solutions, the authorised Xerox distributor to 27 sub-Saharan countries. “NelsonHall's recognition validates Xerox's approach to document outsourcing - transforming clients' technology and work processes to drive long-term growth.”
Gartner positioned Xerox in the Leaders' Quadrant in the Magic Quadrant for Managed Print Services Worldwide for 2009 and the company was named MPS market leader in Quocirca's 2009 European MPS report. Xerox Global Services was also named the worldwide leader in document process outsourcing by the Black Book of Sourcing.
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Bytes Document Solutions
Bytes Document Solutions, previously known as Xerox South Africa, is a R1.8 billion-a-year company made up of three business components:
* The sole authorised Xerox distributor to 27 sub-Saharan countries;
* The largest South African paper merchant through NOR Paper; and
* Africa's leading digital printing and mailing bureau through LaserCom.
Bytes Document Solutions is recognised as a Level Three Contributor as defined by the Department of Trade & Industry's Codes of Good Practice. In addition, Bytes Document Solutions has been recognised as a Value Adding Supplier, with its customers being able to claim 137.5% of their spend towards their preferential procurement measurement for their own BBEEE status.
Bytes Documents Solutions is a division of Bytes Technology Group South Africa, owned by Altron, with Kagiso Trust Investments as its empowerment partner.
Web site: http://www.bytesdocumentsolutions.co.za
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