Xerox has won the contract to manage the Procter & Gamble Company's (P&G) worldwide print operations, helping the consumer products company reduce operational costs by an estimated 20%-25%. The five-year services contract calls for Xerox to manage P&G's print shops, offices and home-based work settings.
Xerox Office Services is the company's industry-leading managed print services offering. It helps organisations drive cost out of IT and office infrastructure by managing document devices such as printers, copiers, and fax machines - controlling how and when documents are printed.
Working with Xerox, P&G has an opportunity to deliver substantial sustainability benefits in addition to cost savings and increased user satisfaction and reliability. P&G predicts it will reduce print-related power usage by 30% and paper consumption by 20%-30% annually.
“Simplifying our global printing structure helps increase reliability and efficiency, transforming the way we work,” says Filippo Passerini, CIO and president, Global Business Services, P&G.
“This innovative initiative is one step on the journey to 'go digital' and make our workplace more sustainable.”
Using Lean Six Sigma-based methodologies, Xerox Global Services will deliver an enterprise-wide strategy, expected to free up hundreds of minutes of employee time annually.
Xerox will provide on-site training to help P&G's employees manage the new print environment, including tips on how to reduce the time spent on print-related activities. Xerox's change management programme focuses on how best to support the staff during the transition in order to minimise disruptions.
Xerox will also create a Web portal for online learning and easy procurement of equipment, consumables and support for virtual employees.
The breadth of the P&G agreement is an example of how Xerox is extending its managed print services leadership across the global enterprise. According to Ken Weilerstein, VP research at Gartner: “Enterprise-wide document management continues to represent one of the most labour-intensive, inefficient and overlooked opportunities for companies to reduce cost and increase productivity.”
“We believe this agreement with P&G will be a benchmark for all companies to get more out of the print infrastructure they've invested in - from the print shop to remote locations,” says Stephen Cronin, president, Xerox Global Services. “Implementing managed print services allows P&G to concentrate on their core business and at the same time achieve sustainability objectives.”
"In South Africa, we have delivered similar and significant benefits to many of our managed print services customers, says Rob Abraham, MD of Bytes Document Solutions, distributor of Xerox products to 24 African countries.
"Bringing information overload and document management under control is a critical imperative for organisations today."
Xerox was positioned by Gartner in the Leaders' Quadrant in the “Magic Quadrant for Managed Print Services Worldwide” (1) and “Magic Quadrant for MFPs and Printers” reports. The Magic Quadrant offers visual snapshots of a market's direction, maturity and participants, in which Gartner evaluates vendors on the basis of completeness of vision and ability to execute.
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Bytes Document Solutions
Bytes Document Solutions, a Bytes Technology Group company, wholly owned by JSE-listed Altron, is the authorised Xerox distributor to 24 sub-Saharan countries. Bytes Document Solutions is engaged in the marketing and servicing of the complete range of Xerox document equipment, software, solutions and services. The company operates through an extensive network of distributors, dealers, concessionaires and channel partners. Its products include printing and publishing systems; digital copiers; laser and solid ink printers; fax machines; digital multifunctional devices which can print, copy, scan and fax; document management software; and supplies, such as toner, paper, and ink. The company also provides software and workflow solutions to businesses for printing books, creating personalised documents for their customers, and scanning and routing digital information. Black economic empowerment partner Kagiso Trust owns a 27% stake of the company. For more information on Bytes Document Solutions and Xerox, visit www.xerox.com/news.
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