Competitive advantage in business is moving from pure technology to delivering value. Surely the same principles should apply to vendors of consumer electronics?

I recently found out how easy it is to download pornography on my cellphone but the teenage population is way ahead of me.

Finding the owner of a stray phone can prove tricky.

Quarterly results, including poor numbers from IBM and Xerox, dominated the international ICT front last week.

Marketers of hi-tech consumer goods seem unable to stick to what the technology delivers. Why must they resort to dabbling in the dark arts?

Despite seeing the Sentech tower every day as part of the opening sequence on the SABC's TV news broadcasts, I've never really given it much thought.

The Internet is an amazing resource. It can even teach you about your family.

Although last week was quiet internationally, it was just the calm before the storm.

Technology is supposed to make our lives easier, but instead it seems to be ushering in a hostile new world.

A value-add service is only a value-add if it actually provides the service levels that the customer expects.

Last week saw the promulgation of the telecommunications number portability regulations.

History has shown governments don`t always do what`s best for the electorate, so why would anyone believe vendors are doing what`s best for customers?