The rapid pace of change in the technology field means that a dedicated hard worker can progress from project manager to director in just three to five years.
Wireless Application Protocol is touted as the next big thing, but there are mixed views as to how big it will be and how fast it will be adopted.
The international IT industry saw several more multi-billion dollar mergers last week, while boardroom rows intrigued local IT pundits.
Last week again saw major international acquisitions, while the ABSA/AST-A deal made local headlines.
A vital tactic in a customer relationship management plan is a professionally run call centre, but companies should carefully consider whether an in-house or outsourced centre will best fill their need for building customer relationships.
The last two weeks saw further international multi-billion dollar consolidations, while Cell C and Dimension Data took top headlines in the local media.
With the rapid progress in call centre technology and an increasingly demanding customer base, the function and scope of the call centre is changing rapidly into that of a communication centre.
A professional recruitment process should factor in the reality of counter-offers, particularly in the keenly competitive IT industry.
Computer Associates` purchase of Sterling Software is likely to be the start of a series of take-overs by the company this year.
Several billion-dollar acquisitions made international headlines last week, while locally, interim results as well as Spicer and USKO had everyone talking.
The hottest international IT news last week was the largest ever corporate merger, while locally the resignation of USKO CEO John Beck made top news.
There was a host of new appointments, de-listings, resignations and retrenchments during the past two weeks, as well as a glut of financial results.
An effective customer relationship management strategy will highlight those customers that are most valuable to your organisation, allowing you to maximise the return on your sales and marketing efforts.