Companies must create an agile customer service strategy with the flexibility to deal with a rapidly-changing world, says Enghouse Interactive's Helen Billingham.
Communications minister Khumbudzo Ntshavheni encourages ramped-up efforts to train local talent in sought-after digital skills.
SELECT channel partners are empowered to find and engage with new partners thanks to My Ecosystem Connect peer-to-peer communications.
The company’s Market Access business makes a strategic investment in FigJam, a salesforce automation solution provider in Africa.
ITWeb TV: Does SA have what it takes to produce a billion-dollar unicorn? | Episode #98
Innovation Hub CEO Bangani Mpangalasane discusses Gauteng's budding start-up ecosystem, why SA has yet to produce a unicorn company, and innovation that can be a catalyst for economic development and resolve societal challenges.
The Amazon subsidiary says it played an instrumental role in helping to create some of the African tech start-ups currently valued at over $1 billion.
The product suite is specifically tailored to the challenging environmental conditions of automobiles, says G+D.
The telco sees strong growth potential for customer adoption and is targeting 73 million financial services customers in three years.
Project Dunbar is a joint initiative that plans to design shared platforms, ultimately facilitating direct transfers between institutions using digital currencies.
In a study by Accenture, 66% of healthcare providers intend to migrate to the cloud within one year, with 96% of providers operating from the cloud in three years.
A dearth of research and high data costs are among future hindrances to SA’s booming e-commerce sector, says the Ecommerce Forum of South Africa.
Pandemic-induced changes in consumer habits will continue, with online purchases and contactless payments maintaining momentum, says PayFast.
The Swiss-based luxury group seeks to establish a neutral online marketplace platform, with no controlling shareholders.