No network, no work. It's as simple as that. How to keep it working, evolving, developing and supporting business strategy is another story entirely.
Millions have been spent on CRM systems in SA in recent years, but customer service is still, mostly, non-existent. What gives?
SA is a major software development outsourcing hub, but will it stay that way?
SA is an outsourcing destination but also offshores much of its work
The old saying that 'IT would be perfect if it weren't for end-users' rears its head again as IT departments attempt to secure devices in the era of distributed networks.
Despite all the hype, VOIP has been slow to take off locally and providers are still making losses.
ITWeb asked local CIOs what features at the top of their wish lists.
Municipalities are looking to go digital, rolling out broadband networks and providing e-services to citizens.
SOA has been heavily hyped in recent years. What lies behind the marketing and what can SOA really deliver?
Business intelligence is on the verge of both top-down and bottom-up waves in adoption.
High-quality, low-cost call centres are one thing, but government wants to win at the BPO game.
Municipalities provide managed services. IT companies can too, if they`re smart.