Managers are looking at the value of information to take advantage of business opportunities and ensure sustainability.

The governance model used to manage software development projects is often unsuited for agile projects.

The massive amount of content gathering means the data warehouse is taking strain.

Cost-savings for SMEs can be predicted and achieved with the careful assessment of printing output needs.

Improve flexibility through a comprehensive business intelligence system.

Optimise agent performance in a real-time world to make the contact centre more efficient.

Gear up for cloud computing with a multi-tenant network.

Mitigate risk by limiting an organisation's exposure to a single vendor's decisions.

The IT management expert's perspective on the real advantages of virtualisation.

Disaster recovery is part of a broader view of business continuity.

There are six areas to watch when selecting cloud partners and services.

'Texting' plays a crucial role in preventing crimes and enforcing the law.