Companies should design a production strategy to improve efficiency and cost savings.

Industries are looking to government to bail them out during the financial crisis.

Contact centres must assess their existing capabilities before becoming dynamic.

Changing behavioural patterns at the office can reduce individual carbon footprints.

Service-oriented architecture has come of age, as was highlighted at the ITWeb SOA Conference.

Space, cooling and maximising usage are not a priority for IT departments at the moment.

Business intelligence competencies specialise in delivering analytics and reports on the various business processes.

Values like integrity and honesty could help companies stand out from their competitors.

In the SME sector especially, skills retention is essential for success.

There are many options available that will reduce the recovery window.

The scourge becomes common as criminals master the Internet and take advantage of lax security prevalent in companies.

Combat communication overload by finding improved ways of using modern technologies.