Employees must be aware of the consequences of infringing on company security policies.

Companies are still working on achieving UC adoption, to extend contact centre functionality into the enterprise.

Co-ordinating the contact centre enhances customer service and return on investment.

Cloud computing is fast becoming the future of IT.

Many individuals who start up a business close it within a few years.

It is possible to monitor the activities of individuals, including off-site users linked to the network.

Government has some of the greatest data management needs in Africa.

Companies should avoid putting all their eggs in one basket.

The success of a solution is dependant on having the right skilled people maintaining the system.

Companies with many machines can look to outsourcing to manage these.

Developers recoil at the thought of documenting their work.

Despite economic uncertainty, companies still look to upgrade legacy systems.