If business intelligence is approached as a continuously improving process it won't become a commodity.

Microsoft's claim that Linux infringes on its patents is nothing more than a storm in a teacup.

Savvy businesses are investing in a new position on their HR roster: the data steward.

VOIP is now a fully developed product that is rapidly replacing the traditional telephone hardware.

There are several challenges facing the HR profession with regards to meeting our growing economy's HR requirements.

Enterprise content management is intrinsically tied to business strategy and requires a holistic approach.

The managed services business model has redefined the traditional practice of outsourcing essential services.

Having gone beyond the hype, the WiMax ball is finally rolling in earnest.

The second instalment of the 17 rules of CRM deals with the vital role of planning, preparation and implementation.

In future, contact centres will incorporate technology that enables them to silently drive agent actions.

Threat taxonomy or threat classification is the process of grouping threats by their common properties.

Much still needs to be done to ensure a successful outcome for corporate social investment beneficiaries.