For compliance purposes, organisations need to establish a complete "data lineage" that describes any piece of data, starting with its creation and ending with archiving or reporting.

The simplify, standardise, automate mantra implemented by business process analysts seems to be at loggerheads with the creative chaos found in marketing departments, but Jam Warehouse`s Alan Haefele argues that good BPM allows for better creativity.

The 21st century CEO faces compliance, risk and cost issues, which require the integration of records and document management into the company`s business strategy.

It is clear that competitive advantage can in part be achieved through bringing the paper chase to an end and reducing the cost of documents in the business.

The recent tinkering with ADSL connectivity models has the industry in an uproar. However, this seemingly devastating manoeuvre is actually a stepping-stone on the inevitable path to 4G.

Hardware and networks are becoming faster all the time, but that doesn`t guarantee high performance in an IT environment.

Scanning and electronically processing documents related to the supply chain can help companies realise a more compliant, efficient, speedy and cost-effective way of dealing with records, and reduce mistakes.

Much has been said about expediting meaningful black economic empowerment (BEE) initiatives, but not enough has been absorbed or implemented.

To a large extent, the world has evolved beyond paper, where electronic documents and records are the order of the day. Yet, in certain industries, paper still plays a prominent role.

Java is often considered an expensive option for in-house development, but CIOs fail to realise it is the choice of methodology that determines the cost of development, not the choice of technology.

Computers inside air-conditioners, refrigerators, televisions and cars will - as they connect to the Internet - become increasingly vulnerable to malicious virus onslaughts.

The final in a three-part series on telephony fraud focuses on how employees are able to make calls that a telephone management system will probably never pick up.