Product lifecycle management (PLM) is a vital business approach in fast-paced business environments.

Exceptional customer management depends heavily on the successful integration of CRM into an ERP system, but it is far from certain that South African companies are there yet.

Identifying capabilities can help to create, expand and differentiate value across a customer`s value chain, broadening the company`s offering and enabling it to prioritise potential sales opportunities.

Corporate social investment should improve standards of living, while preserving the profitability of the company.

There are many benefits to be gained from scanning physical documents into digital format and storing the originals in a safe location.

How did the insurance sector get into the mess it`s in, and is there a remedy?

CIOs need to steer clear of the hype when asking the question: how network-ready are we for convergence today?

The second in a three-part series on why PABX systems are a target for telephony fraud examines how companies can avoid their PABX systems being used for fraudulent activities.

Compliance is a perpetual process, with ongoing audits; and the wheel has only just started to spin. Data integration and metadata can be compliance enablers going forward.

From snail-mail to e-mail, and now to interactive e-bill, the humble invoice has come a long way.

With the high rate of failure in IT implementations, how does one undertake an IT project that has a high reliability?

The first in a three-part series on PABX fraud highlights why this type of theft is so common in businesses.