With poor document management, how successful can a company hope to be?

The business can achieve more value if companies approach profiling, quality and integration (PQI) as a single project.

Companies must start realising the value of both their physical and invisible assets.

Companies have to use new ways to reach customers and monitor and reduce the costs of managing customers through products and systems harnessed to the Internet.

What factors lead to a system becoming unsustainable and is it possible to avoid any pitfalls before an implementation?

One of the biggest challenges in organisations is the management of current information and documents. Ideally, this non-core function should be outsourced.

Many business leaders believe their data stores are critical corporate assets containing valuable information, and they are shocked when projects fail because of poor data quality.

The progression of technology is intrinsically dependent on the network of humans that maintain and develop it.

Organisations that have the critical mass required to enable and necessitate succession planning should have someone in place to take responsibility for talent optimisation.

Voice biometric applications are gaining acceptance because they augment existing security measures, while often improving customer service levels by shortening the authentication process.

IT asset management has long been ignored as a discipline, to the great detriment of the corporate bottom line.

Executives are learning how difficult and costly it is to continually make information available to all users in the company. The time for a data services layer is at hand.