Succession planning, as it is constituted today, is a hotly debated but generally ignored practice.

When it comes to achieving true business intelligence (BI), the rather un-sexy truth of it all is that data, or the quality thereof, largely determines whether a company will be successful.

South African companies must include Internet search engines as part of their marketing mix.

Embarking on SOA-based development requires a strong commitment to a `build-for-future-benefit` approach.

The government should address obstacles that prevent SMEs from contributing to overall economic growth.

Large organisations are struggling to centralise and consolidate their data in order to obtain one version of the truth.

Process manufacturers, like any other manufacturing organisation, require a stringent maintenance regime to ensure efficient and effective optimisation of plant equipment.

Traditional BI vendors agree that clean data is essential to analysis and reporting. But organisations are losing a huge amount of information if they rigidly apply this approach to data gathering and analysis.

While companies can choose from several communication services, these capabilities are not integrated and operate in isolation.

While local companies may think they can ignore Sarbanes-Oxley, the tentacles of this and similar legislation will spring up all over the world, including in SA.

With SMS already established as a powerful tool for external communications, corporate SA is likely to start leveraging it for internal marketing and communications.

The world is in a hybrid state when it comes to the transition between the traditional analogue, digital and fully IP-enabled voice and telephony systems.