Unlike previous data integration technologies, EII finally makes real e-business a reality.

A company that approaches customer management sensibly will achieve considerable profit improvements.

As much as we need to stay ahead of the positive advances in technology, we increasingly have to stay on top of the new and intensifying scourges of the digital communication age.

While value creation might be the fundamental credo of the mergers and acquisitions that make the headlines, the end result is often value destruction.

Innovative speech solutions are enabling organisations around the world to develop user-friendly self-service telephony applications.

A fundamental mindset shift is required when transforming a company into a business process enterprise.

Small and medium enterprises (SMEs) contribute significantly to job creation, social stability and economic welfare across the globe. Are South African SMEs doing the same?

From a global perspective, SA and Africa are behind the rest of the world in the development and use of grid computing.

While some disagree, IT is largely regarded as the panacea that has the ability to confer competitive advantage to companies.

Now that everyone is well and truly connected, companies are starting to dig a little deeper into the cost implications of constant mobile communication.

Increasing competitive and regulatory pressures are resulting in an increase in formal corporate performance management (CPM) acceptance.

Initially designed as a text notification of voicemail, SMS messaging has transformed into an important communications channel in the networked world of business and social interactions.