The government should address obstacles that prevent SMEs from contributing to overall economic growth.

Large organisations are struggling to centralise and consolidate their data in order to obtain one version of the truth.

Process manufacturers, like any other manufacturing organisation, require a stringent maintenance regime to ensure efficient and effective optimisation of plant equipment.

Traditional BI vendors agree that clean data is essential to analysis and reporting. But organisations are losing a huge amount of information if they rigidly apply this approach to data gathering and analysis.

While companies can choose from several communication services, these capabilities are not integrated and operate in isolation.

While local companies may think they can ignore Sarbanes-Oxley, the tentacles of this and similar legislation will spring up all over the world, including in SA.

With SMS already established as a powerful tool for external communications, corporate SA is likely to start leveraging it for internal marketing and communications.

The world is in a hybrid state when it comes to the transition between the traditional analogue, digital and fully IP-enabled voice and telephony systems.

The success of any business intelligence (BI) implementation hinges on the accuracy, reliability and timeliness of the corporate data feeding the system.

Some CRM lessons learnt from the past and a way forward for organisations that want to manage their customers well.

Taxonomies can uncover a wealth of knowledge, but taxonomies and classification can only deliver benefits if they organise information the way people use it.

Well applied IT can assist business management to achieve safe and responsible plant operations.