RFID data collection technology is a reality, although in its infancy. The need, demand, technology and expertise are all available.

For most companies, e-recruitment is still in its infancy, mostly attracting those driven to cut recruitment costs.

Government departments need to focus on preserving records for both access and retention.

With such a broad mandate, report delivery and alerting must be highly flexible and functional.

Outsourcing, once viewed as a single cost-reduction-driver, has become a completely new ball game.

Government is calling the SNO participants` bluff by saying it will award the licence on 17 September.

Unlike previous data integration technologies, EII finally makes real e-business a reality.

A company that approaches customer management sensibly will achieve considerable profit improvements.

As much as we need to stay ahead of the positive advances in technology, we increasingly have to stay on top of the new and intensifying scourges of the digital communication age.

While value creation might be the fundamental credo of the mergers and acquisitions that make the headlines, the end result is often value destruction.

Innovative speech solutions are enabling organisations around the world to develop user-friendly self-service telephony applications.

A fundamental mindset shift is required when transforming a company into a business process enterprise.