Initially designed as a text notification of voicemail, SMS messaging has transformed into an important communications channel in the networked world of business and social interactions.

There are five key considerations for the selection of a statistical analysis and data mining tool.

Keeping businesses up and running smoothly requires an in-depth understanding of how IT impacts the business.

The benefits associated with successful business processes within a company are many and straightforward.

Social networks are all around us. People interact with each other, information is shared and recommended from person to person, and communities of interest grow and ebb as priorities and projects change.

The ISO 15489 standard is a practical design and implementation methodology that has been adopted across the globe as a formalised information, documentation and records management standard.

Exploring the underlying principles and characteristics of service-oriented architecture (SOA) in more detail.

For most companies, the next generation of customer relationship management programmes will demand strong leadership.

In the real world, companies try to meet impossible customer demands, keep re-inventing wheels, and rely on the skills, commitment and dedication of project team members to magically pull the rabbit out of the hat.

Innovative speech solutions, which offer a natural, friendly, conversational and interactive user experience, are enabling new levels of competitive differentiation by taking advantage of advances in telephony and Internet convergence.

There is no doubt that businesses are now more cost-conscious than ever before.

Small businesses that do not have proper financial management systems in place have a high risk of failure.