It is not wise to fall into the counter-offer trap. Companies should rather address the causes of staff turnover.

True entrepreneurs, who are always on the lookout for new opportunities, know that size doesn`t count when it comes to business.

Open source is ready for the real world and is fast becoming a business imperative.

With the credibility gap faced by the IT sector, should business take the future of ERP seriously?

Knowledge management is about managing an organisation`s intellectual assets so that available information and knowledge can be consistently delivered on demand.

As business performance management (BPM) permeates throughout business across the world, it is becoming clear what BPM is, what its key drivers are, and what we should be looking for.

A forward-looking risk management policy is essential, because no matter how staid or secure your business may be, it is never safe.

Records management is a serious issue, with legal ramifications for those not toeing the line, which is why most organisations are either deploying or investigating systems or processes to address the issue.

What exactly is SOA, or service-oriented architecture? Does your organisation need it, or is it the latest payoff line in the software industry?

To keep abreast of the ongoing changes taking place in the market today, companies need to adopt new business rules, financial models and competitive differentiators to find new ways of acquiring and keeping customers.

Mobile devices are increasingly being used to bring vital data from consultants on-site into the professional services automation (PSA) system as soon as possible.

While traditional multidimensional online analytical processing is often sufficient for limited departmental analysis domains, it fails to provide the power and flexibility required for true speed-of-thought analysis.