Business application vendors have great products to sell, offering simplified access to complex computation models and enormous stores of corporate data. Yet, they often deliver below expectations.

There are many self-professed ERP experts looking to advise manufacturers, forgetting that the implementations they were involved in four years ago during the Y2K feeding frenzy are now monumental failures.

Who would be CEO of a publicly traded company or other large corporation today? Consider how the corporate landscape has changed in recent years, and how complex regulatory and legislative compliance has become.

Proof of delivery is one recurring problem in every company`s billing and collection process that needs special attention to ensure prompt payments.

One of the biggest criticisms of local networking vendors is the constant change of country manager, which leaves many wondering who to trust.

Customer service is often seen as a necessary cost, rather than an opportunity to build and retain a loyal customer base.

The typical organisation manages its intellectual capital inside an increasing number of repositories, including e-mail, content management systems, databases, employees` hard drives, centralised storage devices and proprietary applications.

Strategic end-to-end outsourcing is starting to be seen by corporate managers as essential in helping shape and streamline their businesses to cope in a competitive climate.

A look at the four key areas that differentiate enterprise reporting technologies.

Local and international studies show that incorrect or inappropriate executive appointment results in huge damage to companies, in some cases resulting in their closure.

No project in history is without its politics. The most influential factor of a failed or successful architecture implementation does not lie with technology but with the human race and all their quirks.

The process framework delivers all the promised benefits of business process management in a fraction of the time that is required to build the processes from scratch.