Companies seeking world-class business software are coming to realise that there are alternatives to spending hundreds of millions on enterprise resource planning (ERP) software.

The only way to ensure that staff follow a process is to communicate effectively not only what the process is, but what its benefits are.

One aspect of information security that is often misunderstood is content management.

Poor data quality is the reason many well-planned and executed implementation projects ultimately fail.

A look at the challenges that could be addressed by becoming a business process enterprise.

Underestimating the importance of timely and accurate information can be costly.

Loyalty is not something software and customer-focused programmes can create. It needs to be nurtured, starting in the workplace in the minds of employees.

CMMI is the gold standard by which software development organisations are judged, while helping them to learn how to change the way they work for the better.

Local companies and municipalities are scrambling to meet the deadline for the Generally Accepted Municipal Accounting Practices (GAMAP).

Companies today cannot underestimate the importance of implementing an independent process layer, and how this results in an agile environment.

The cost saving potential of e-billing is undisputed. The challenge is to realise these savings.

If people are a company`s most valuable asset, as so many corporate leaders claim, why do companies spend so much time and effort trying to make them leave?