The latest mobile technology offers the promise of an always-on work environment, with the resultant cost-efficiencies and sales boost.

It should be old hat by now, but the role IT has to play in business is very simple and straightforward: IT is there to advance business objectives.

There are some IT vendors which seem to believe managing an organisation is as simple as loading an application or going on an expensive course.

The emergence of new technologies and the need for integrated solutions have propelled workflow to offer congruency across the enterprise, ultimately emerging as business process management (BPM).

When companies of the magnitude of Coca-Cola advise that they are withdrawing from the practice of forecasting quarterly earnings, then it is clear that something fundamental has changed in the market.

Do your product category managers have the tools they need to promote, cross-sell and up-sell online? Does your Web site personalise the shopping experience at the individual level? Does your online channel enable your offline channels, and vice versa?

The importance of service lifecycle management is put into perspective when it is realised that service delivery revenues can be worth at least five times the cost of the original product.

A methodical document management system can solve the records management crisis local authorities are faced with.

Purchasing selected software systems could result in membership of a vibrant industry community.

Reducing costs, improving quality and reducing time to market are goals that every manufacturer strives to attain. Product lifecycle management is designed to help manufacturers achieve these goals by integrating engineering, manufacturing and service.

A look at the growing interest in managing the different lifecycles that have a direct bearing on the bottom line health of manufacturing companies today.

Deploying an enterprise resource planning (ERP) solution is an expensive and complex task no matter which vendor`s product one may choose.